Your First Visit

What To Bring Along

Here is a list of things to bring along to your consultation:

  • Referral letter and / or medical reports
  • Private health fund card
  • Medicare card
  • DVA Card (if applicable)
  • Previous orthotics / insoles
  • X-rays, ultrasounds, CT and MRI scans and reports
  • Old footwear that may have specific wear patterns
  • A selection of your regular footwear (work, casual, sports, school)
  • Appropriate clothing for foot and lower limb assessment (i.e. shorts or pants that can be rolled up)


Payment Options
We request that your fee is paid in full at the time of the consultation unless you have Veterans’ Affairs Entitlements. We accept cash or credit cards and have EFTPOS and HICAPS facilities for your convenience. Please note that there is a 1.5% surcharge for credit card purchases.

HICAPS is Australia’s leading ancillary health claims and payments service, providing payment and settlement facilities to over 36 Australian health funds and more than 40,000 health care providers.

Medicare Payment
All patients with chronic conditions such as diabetes, arthritis, vision impairment, heart disease etc are eligible for a Medicare Enhanced Primary Care Plan. This allows you access to 5 visits per year with a Medicare rebate. At ProMed Podiatry Clinic we do not bulk bill our services but we are able to electronically claim your Consultation on your behalf for your convenience. A rebate will be in your nominated bank account within 24 hours of the claim.

You will need to see your General Practitioner and ask for a Team Care Arrangement (TCA) referral. This will involve a longer than normal consultation at your GP’s practice, so please advise them in advance about the nature of your visit.

Veterans’ Affairs
DVA Health Cards (Gold and White) are accepted as payment upon a GP referral. You require a D904 referral from your GP to receive podiatry services covered by The Department of Veterans’ Affairs.

At ProMed Podiatry Clinic we are happy to provide podiatry services to WorkCover Clients. We do not bill directly to Workcover. All accounts must be paid in full at the time of service. It is your responsibility to claim reimbursement directly from Workcover.

Our Approach To Podiatry
ProMed Podiatry Clinic is committed to providing professional, caring and friendly services to every patient we treat. We implement the latest techniques and technology in clinical podiatry. Quality care and experience is tailored to your individual needs. We are fully committed to improving not just foot health but the lives of all our patients.

Our staff are caring and compassionate. We listen and are guided entirely by our patient’s needs. Delivering treatment is an important way we provide physical improvement but it is not the only way. By understanding your goals and your needs we provide therapies and solutions targeted to address your specific podiatry outcomes.

Sterilisation & Infection Control:
At ProMed we take the care, safety and protection of our clients and staff seriously. We follow the highest standard of infection control procedures in accordance with the Australian Guidelines for Prevention and Control of Infection in Healthcare and relevant Australian Standards.


We are looking forward to helping you with your foot concerns. Most importantly we are excited to be your chosen Podiatrist and look forward to improving your foot health.

If you have any questions or need to change the appointment time, please don’t hesitate to reply to this email or you can contact our friendly staff on 5522 1230.

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